Exchanges and Returns

30 days to change your mind

Stone by Stone accepts refunds on purchases made in our online store within 15 days and exchanges within 30 days.

To make the refund / exchange , the purchased product must present the original purchase conditions and must be accompanied by the order ID.

The refunds in the same payment method as the order.


Shipping Address:
Av. do Forte nr 8
Edificio Pujol, fração i2
2790-072 Carnaxide


Personal Sales Assistant


You can contact our sales support for any question related to your online purchase

  • Refunds and Exchanges
  • Sizes
  • Stock of articles
  • Shipment orders